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Remotely Delivered, Contact-Free Services

1st April 2020

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Contact-free service and product delivery with DC Two
The majority of the DC Two products and services can be implemented remotely

In the current climate of self-isolation and limiting contact with people it might seem impossible to add new services or features to your IT infrastructure and systems, but this is not the case if you are one of our clients.

DC Two, have been delivering remote Cloud based solutions to clients and customers for 10 years+. You may be surprised to learn how many of our services can be delivered remotely with little to no human contact, to help your business operate normally even in the most abnormal circumstances.

We have a suite of IT solutions combined with the best expertise that enables us to assess and implement changes in your business that will enhance your efficiency, security and resilience; all without the need for any physical or onsite presence of either our staff or yours.

In light of the current world conditions, our service delivery team have made the following operational changes to help make our great service safer and easier to use:

  • Data upload or backup to our direct service kiosk by secure courier or mail, instead of having to visit the office
  • Support available for virtual meetings on Skype or Microsoft Teams
  • VoIP handsets and other hardware can be pre-programmed and tested before shipping to your location. In most cases allowing you to ‘plug and play’
  • Remote access to your systems via our new Remote Support Tool to assist configuration of services and hardware
  • We can provide fast, expert remote support whenever required
  • Our team are working from home most days where possible, to limit our personal exposure
  • We can arrange a video tour of our facilities, tailored to what you are most interested in
  • As a partner, we can white-label our services and help you provide sales or technical support to your own clients
  • Hardware installation, removal or relocating. Our team can coordinate with yours to make sure we are not on site at the same time, and that all hardware is thoroughly cleaned before use to protect our teams
  • If you do visit our premises, we have implemented new hygiene protocols, limits on personnel you will have to interact with, improved ventilation along with strictly following all official guidelines

Detailed below are some examples of what we can deliver with a remote, contact free delivery. Plus, to further support our partners and customers in this difficult time we have also included some introductory special offers.

Service
Features
Special Introductory Offer
Offsite Backup
Access truly segregated and separated cloud backups
FREE setup and 1st month FREE
Disaster Recovery
We can implement a custom DR solution for you enhancing security and continuity
OPTIONAL support or save costs by not including support
Remote Desktop Access
Implement highly secure remote access computing for virtual desktops
Optional support can be provided ad-hoc support as required
VoIP Handsets
Programmed and configured to your specifications for ‘plug n play’ solutions
Colocation Services
Locate your infrastructure with us. Our team can prepare the equipment in our data centre, install and co-ordinate with your tech team
High Performance Data Transfer interstate or overseas
Send your disk or device to us and we can do the rest
Free quotation
Hybrid Solutions
We can construct a hybrid VMware environment to extend the capability of your backroom systems to enable work from home, training, testing and more
Free consultation
Protect your family with remotely delivered solutions
Allow your business to keep working, at the same time as being there for your family

If there is product or service you don’t see here, we can likely still help you, so contact our team today to find out.

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Testimonials

I’ve known John and the DC Two team for a number of years. They are experts in all things cloud, and share the same passion for technology as our IT business, Ever Nimble. We have worked with them on a number of occasions, including a complex global Veeam deployment, and they have provided incredibly quick access to Co-Lo space when we needed it urgently. I would highly recommend the team; we are a very proud partner.

- Chris Morrissey, CEO, Ever Nimble